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PSV*Nova-X Re2018-04-21 08H54 outstanding card authorisation

- R1 200.60

I bought a crypto currency report for $5 on the 20th March 2018 and I was happy with the content of the report. Now on the 21 April 2018, money map press ( PSV Nova-X Report) has debited about $95 without my authorisation. They have affected my family plans as I write this complain on Sunday morning. I a m extremely disappointed as I thought they are a professional as well as legitimate. I am currently having doubts about this company. my email address is as follows: patrick.blaai@gmail.com

I need to be refunded as I have never subscribe or been aware of subscription commitment. their process are not transparent at all. they need bank card details knowing exactly that they will surprise you with this random debiting of the bank accounts sometimes in the future. I did not expect debit on my account at all, it is a shock and a rude awakening from Money Map Press

Regards

Patrick Blaai

Review about: Money Map Press Nova-x Report Subscription.

Reason of review: Pricing issue.

Monetary Loss: $95.

Preferred solution: Full refund.

I didn't like: Debit on my account on the 21 april 2018, Hidden charges.

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Anonymous
#1468585

Hmmm, you bought something for $5, which in the fine print was a sample of something costing $90, which would be charged unless you canceled within 30 days? And your credit card billing statement comes in every 30-31 days? So there's a good chance you won't see the $90 charge until after the 30 day cancellation and refund period has ended?I'm sure that's pure coincidence and not at all the result of a deliberate bait-and-switch.

MoneyMapPressResolutions
#1468080
Money Map Press Verified Representative

Hi Patrick,This is Paul, from Money Map Press. Thank you for letting us know about this.

Feedback like yours helps us tackle issues and become a better business. I would be more than happy to resolve this issue and explain the particular promotion you signed up for as well. The $5 was for the initial 30 days of the subscription, and, as stated in the terms of agreement in the original order form, you would be billed for the remainder of the subscription at the end of 30 days.

There is also a 60 day trial period for the Nova-X Report, so you are completely eligible for the full refund at this point.Again, I am extremely sorry to hear about your experience, as we at Money Map Press take your satisfaction very seriously. If you have any questions or would like to share more about your experience with us, please feel free to do so at plamdin@moneymappress.com or you may call 1-667-312-3526 Monday through Friday 9 AM- 5 PM EST.Thank you,-Paul

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